CARLY WARNER (Founding Member)
Dispensing Optician, Mentor and Consultant
Mentoring, Team Wellbeing Support and Optical Practice System Analysis.
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High-performing teams are built on trust, connection, and psychological safety. When individuals feel supported — both from leadership and within their peer groups — teams are more resilient, engaged, and sustainable. This service was created in response to the reality that many professionals enter optics without adequate support, guidance, or a sense of belonging, often leaving them feeling isolated, undervalued, or unsure of their place within a team.
Drawing on extensive experience across multiple optical teams and leadership settings, this work focuses on ensuring others do not have to navigate their professional journey alone. The emphasis is on creating healthier team cultures where people feel heard, respected, and empowered to contribute confidently.
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Credentials:
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Services:
Support is tailored to individuals, practices, and teams, and includes:
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One-to-one professional consultation supporting practice improvement, including case records, business development, process and systems review, and opportunities for sustainable profit growth.
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Specialist dispensing consultation, with a strong focus on advanced dispensing challenges, colour analysis, managing complex or hesitant patients, and strengthening patient-practitioner relationships.
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Individual mentoring to support confidence, professional identity, difficult conversations, and career development within optical practice.
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Facilitated workshops designed to address team tension and dysfunction, using personality insight and structured discussion to improve understanding and collaboration.
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Support with conflict management, boundary setting, and addressing issues early and constructively.
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Communication and psychological safety development, helping teams speak openly and work more effectively together.
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Insight into team dysfunction, supporting leaders and team members to understand underlying causes and move towards healthier working practices.